Terms of Use

Contropix is a platform for content creators and their teams. One account gives you a creator identity and an Organization, and the services - Link-Tree, Landing Page and the Production Workspace - plug into that identity while sharing the same team, subscription, storage and Brand Kit. The platform is operated by Contropix ("we", "us", "our").

These Terms of Use ("Terms") are an agreement between you and us. By creating an account, joining an Organization or otherwise using the platform, you accept them. If you do not agree, please do not use the platform.

Our Privacy Policy explains how we handle information about you and is part of these Terms. These Terms take effect on October 12, 2026.

You must be at least 13 years old to use the platform. If you are under 18, you may use it only with the permission of a parent or legal guardian, who accepts these Terms on your behalf.

If you use the platform on behalf of a company, agency, media team or another organization, you confirm that you are authorised to accept these Terms for it, and "you" then includes that organization.

You must give us accurate information when you register and keep it up to date.

You register with an email address and a password, then complete your profile with a display name and at least one channel (a link to your account on YouTube, Instagram, TikTok or another platform). More channels, a profile image, a short bio and other links are optional and can be added later in your account settings.

Every sign-in is confirmed with a one-time code that we email to you, or with a code from an authenticator app if you set one up in your settings. If you use an app, keep your recovery codes somewhere safe: they are the way back into your account if you lose the device.

Your password, your email inbox and your authenticator app are yours to protect. Do not share your account, and tell us straight away through the contact page if you believe someone else has used it. Anything done through your account is treated as done by you until you tell us otherwise.

When you register, the platform automatically creates a personal Organization with you as its only Owner. This is where your own Link-Tree and Landing Page live. You can also create further Organizations and be invited into other people's.

An Organization is the container for a team, its services, its content and its subscription. Each Organization has exactly one Owner. The Owner can invite people by email and give each member a role: Admin, Producer/Editor, Contributor, Reviewer/Approver or Viewer. A role applies across the whole Organization and decides what a member can see and do. Members may also carry a descriptive function title (for example Scriptwriter or Editor) that does not change their permissions.

Only the Owner can manage the Organization's plan and billing, and only the Owner can delete the Organization. Deleting an Organization permanently removes its content, including any public pages it published.

Inviting someone into an Organization gives them access to that Organization's content according to their role. You are responsible for who you invite and for the roles you assign. If you are invited into an Organization, you may only use its content for that Organization's purposes and under the instructions of its Owner and Admins.

The platform currently offers three services, each managed from the same dashboard:

• Link-Tree - a hosted public page with your links, profile image and bio, available at a platform address the moment you save it.
• Landing Page - a template-based website you edit in sections and publish to a platform address. Edits stay in draft until you publish them again.
• Production Workspace - a collaborative workspace for video production: projects with connected stages, documents such as the brief and the script, tasks with assignees, due dates and dependencies, a content calendar, versioned asset uploads, review and approval, AI-generated thumbnails, and discussions with comments and mentions.

Which services and features an Organization can use - for example the Link-Tree Pro sections, the Brand Kit, a custom public address and AI thumbnails - and limits such as the number of members, links, pages, projects and storage, depend on the Organization's plan. Every Organization starts on the Free plan. If a plan does not include a service, existing content in that service stays available to read but cannot be changed until the plan includes it again.

We continue to develop the platform. Features, templates, limits and the services themselves may change over time; see "Availability and changes" below.

Everything you add to the platform - links, text, images, video and other footage, documents, brand assets, comments - is your content ("Content"). You keep all rights you have in it. We do not claim ownership of your Content.

So that the platform can work, you give us permission to host, store, copy, transmit and display your Content as needed to provide the services to you and your Organization. This includes keeping earlier versions of uploaded assets, copying a file from one of your services into another when you reuse it from the media library, and showing publicly anything you choose to publish on a Link-Tree or Landing Page. This permission lasts as long as the Content is on the platform, and only for operating and improving the platform.

Content in an Organization is visible to its members according to their roles. Content you publish on a public page is visible to anyone with the address and may be indexed by search engines.

You are responsible for your Content. You confirm that you have the rights needed to upload and publish it - including for music, footage, images, logos and other people's likeness - and that it does not break the law or these Terms. We may remove Content that we reasonably believe violates these Terms.

On plans that include it, the Production Workspace can generate video thumbnails with AI. Each generation spends credits from the Organization's balance. These plans come with an allowance of credits that renews every 30 days; credits left from an allowance do not carry over. The Owner can also buy credit packs, whose credits do not expire. Credits have no cash value and cannot be transferred or exchanged for money. If a generation fails, its credits are returned automatically.

Thumbnails are produced automatically by our AI providers. A result may be inaccurate, may resemble results produced for others, or may not match what you asked for, and a provider may refuse a request it considers unsafe. Review every thumbnail before you use it.

As between you and us, the thumbnails you generate are your Content, and we claim no rights in them. You are responsible for what you ask for and for how you use the result: make sure you have the rights to any image you attach, and do not use the feature to imitate other people's logos, characters or likeness, or to create anything that "Acceptable use" below does not allow.

You agree not to use the platform to:

• publish or share content that is unlawful, defamatory, harassing, hateful, sexually exploitative or that infringes someone else's rights;
• impersonate a person or organization, or misrepresent who you are or who you speak for;
• use public pages for phishing, scams, misleading links, malware or unsolicited bulk messaging;
• upload viruses or other harmful code, or interfere with the platform, its security or other users' accounts;
• access the platform through automated means (scraping, crawling) beyond ordinary use of a web browser, or attempt to bypass rate limits, plan limits or access controls;
• reverse engineer or copy the platform, except where the law allows it;
• resell or offer the platform as your own service without our written agreement.

If we believe you have broken these rules, we may remove Content, suspend or restrict your account or Organization, or end your access, as described in "Suspension and termination".

Paid plans are billed per Organization through our payment provider, Polar. Only the Organization's Owner can choose a plan, view invoices and manage the subscription. When you subscribe, you are taken to Polar's checkout; Polar processes your payment details, and we never receive your full card number.

Prices, currency and billing period are shown at checkout. Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time from the billing page; the Organization keeps its paid services until the end of the period already paid for, and can resume before then.

When a subscription ends - because it was cancelled or because a payment could not be collected - the Organization keeps its paid features for three more days while the Owner is reminded to renew, and then moves to the Free plan. Credit packs are one-time purchases that the Owner makes through Polar in the same way.

If an Organization moves to a plan with lower limits, nothing is deleted: existing members, pages, projects and files stay in place, but nothing new can be added above the new limits until the Organization is back within them or upgrades again.

Refunds: [REFUND POLICY]. Where taxes apply, they are shown at checkout or on the invoice.

The platform relies on a small number of third-party services, and your use of the platform may involve them:

• Polar handles payments, subscriptions, credit packs and invoices.
• Resend delivers our emails, such as sign-in codes, password-reset links, invitations and notifications.
• OpenAI and DeepSeek generate AI thumbnails.
• YouTube: your Link-Tree and Landing Page can show public information about the YouTube channel linked to your profile - its latest uploads and statistics such as subscribers and views - fetched through the YouTube Data API. We only read public channel data; we never access your Google account. Your use of YouTube is governed by YouTube's own terms.
• Hosting providers keep the platform running and store your uploads.

Links on your public pages, and links other users publish, lead to websites we do not control. We are not responsible for third-party services or websites, and their terms and privacy policies apply to your use of them.

The platform itself - its software, design, templates, the Contropix name and logo, and the documentation - belongs to us or our licensors and is protected by intellectual property laws. These Terms do not give you any right to use our name or logo, or to copy any part of the platform, beyond using the services as intended. Templates and themes remain ours even when your published pages use them.

If you send us feedback or suggestions, we may use them without any obligation to you.

We work to keep the platform available and monitor it continuously, but we cannot promise it will always be uninterrupted or error-free. Maintenance, updates, failures of third-party services or events outside our control may cause downtime.

We keep backups so that we can recover from failures, but backups are not a substitute for your own copies. Please keep your own copies of important footage and other assets.

We may change, add or remove features and services, and we may change plans and their limits. Where a change materially reduces something you pay for, we will give you reasonable notice through the platform or by email before it takes effect.

By you

You can stop using the platform at any time. Owners can delete their Organizations from the dashboard, and you can ask us to delete your account through the contact page or at info@contropix.com. Deleting an Organization or account permanently removes its content, and its public pages go offline.

By us

We may suspend or end your access to the platform, or to a specific Organization, if you materially breach these Terms, if a paid plan is not paid, if we are required to by law, or if continuing would create a real risk for other users or for us. Where reasonable, we will tell you why and give you a chance to fix the problem first.

After termination, the sections of these Terms that by their nature should continue - such as those about your Content, intellectual property, disclaimers and liability - continue to apply.

Disclaimers

The platform is provided "as is" and "as available". To the fullest extent permitted by law, we make no warranties about it - express or implied - including as to fitness for a particular purpose, uninterrupted or error-free operation, or the results you will get from your public pages or production work.

Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential losses, or for lost revenue, audiences, data or goodwill, arising from your use of, or inability to use, the platform. Our total liability to you for all claims relating to the platform is limited to the amount you paid us in the 12 months before the claim, or US$50, whichever is greater. Nothing in these Terms limits liability that cannot be limited by law.

Your responsibility

You agree to compensate us for losses, costs and claims brought by others that arise from your Content, your use of the platform in breach of these Terms, or your violation of someone else's rights.

These Terms are governed by the laws of the Hashemite Kingdom of Jordan, and any dispute relating to them or to the platform will be brought before the courts of the Hashemite Kingdom of Jordan, unless the law where you live gives you the right to something different.

We may update these Terms as the platform evolves. The date at the top of this page shows when they last changed. For material changes we will notify you through the platform or by email before they take effect. Continuing to use the platform after a change means you accept the updated Terms.

Questions about these Terms can be sent to Contropix at info@contropix.com or through the contact page.